Frequently Asked Questions
Questions or concerns about Haddon Hall? See our FAQs below.
For almost all of Haddon Hall, trash pick-up is on Tuesdays. Click through to Apex's Public Works Trash & Recycling Routes Look-Up page to find your day.
The Town of Apex provides one large trash container and one recycling bin. Make sure your trash is on the curb early on your trash day and pull the bins out of sight by that evening. The City of Apex will pick up flattened moving boxes for new residents, as well as yard debris. Just check out this page on the Town of Apex’s website for more information.
Wake County Public School System provides public education to kids in Haddon Hall. You can get more information on their Newcomer's Page.
Salem Elementary and Baucom Elementary are the base schools for K-5 students, Apex Middle and Salem Middle Schools are the middle schools for our neighborhood and 9-12 grade students attend Apex High School. Link to their calendar page to find your schools schedule.
Homeowners receive a coupon book and envelopes unless they have set up automatic draft. Payments are due at the first of the month and a late fee is assessed when the fees are late. Payments are sent to HRW.
Haddon Hall homes are required to have like mailboxes, meaning black, medium (1.5) size with gold numbers and bands on a black post.
There are at least two local vendors that carry mailboxes that fit the specs of the Haddon Hall covenants: Posts and Pickets of Raleigh (919-772-7170) and Mailbox Medix (In Haddon Hall) at (919) 757-2253.
Be sure your new mailbox includes gold bands (You may be able to reuse the ones on your mailbox now) and gold numbers. Differing fonts and designs are not acceptable.
Lowes and Home Depot may have similar, acceptable mailboxes however often they do not fit the exact specifications of our covenants. Homeowners are strongly encouraged to use the vendors listed above for replacement mailboxes, or plan to replace/repair with exact replicas.
You’ll need to apply for, and get approval of any major changes in the outside of your home or landscaping. An application can be downloaded here and then sent to HRW. HRW checks that the application is complete and then sends it to The Haddon Hall Architectural Review Committee, which has 60 days to consider it. The committee checks each application to verify that it meet the standards set in the covenants and guidelines of Haddon Hall.
Carefully read the covenants and guidelines before starting any major project. Some, including decks and additions, will require town of Apex approval, as well.
All governing documents and forms can be found here.
While neighbors are required to be notified of the planned improvements, whether or not they approve of the planned improvements not subject to the application. The architectural request form requires the signatures of neighbors to indicate that the homeowner submitting the request has made his neighbors aware of the proposed improvements. Neighbors may present their concerns to the Architectural Review Committee, if they chose to do so.
Haddon Hall uses an access card system to secure and regulate access the swimming pool and tennis courts. The gate to each of these areas is secured by a lock with a passive infrared sensor. When the key fob is passed in front to the sensor, the gate will unlock.
Homeowners who are in arrears in their assessments may have their key fob deactivated. Homeowners who misuse the recreational facilities may have their key fob deactivated as well. Please review the rules of the tennis courts and the pool before using these neighborhood amenities.
Contact HRW if you need a key fob or have lost yours. Replacements are available for $15.
The clubhouse is available for Haddon Hall residents to rent for personal or business events. The new rental agreement can be downloaded here. A deposit is required. Arrangements and payments are made through HRW.
When the clubhouse is rented, the key fob system is programmed to allow the homeowner access to the clubhouse during the agreed upon time. The homeowner is responsible for adhering to the terms of the rental contract which includes cleaning the clubhouse within the rental period.
Prior to rental, the homeowner is responsible for arranging a post-event inspection time with the Board member on call (HRW will provide contact information). Failure to adhere to the terms of the contract may cause the forfeiture of some or all of the rental deposit.
For situations like this, communication between neighbors is encouraged. However, if this does not resolve the situation, noise complaints should be directed to the town of Apex per the noise ordinance. Call the Apex Police Department's non-emergency number--- 919-362-8661. As a reminder, for neighbor to neighbor problems, direct and neighborly communication is encouraged.
Contact the town of Apex Public Works Department at 919-249-3427 or view this page on their website.
The Town of Apex is responsible for maintaining street signs. Contact the Public Works department using their Service Request Form.
To gain access to the pool facility, you must swipe your keycard at the gate and sign in upon entry with your name, address, and number of guests. Maximum of 5 guests per household at a time. If you need to get a keycard, contact HRW (919-787-9000)
Residents regularly parking on the street in Haddon Hall is prohibited in the neighborhood’s governing documents. It is the responsibility of each homeowner/resident to ensure that their garage and or driveway has capacity to contain all registered vehicles. Short-term, non-resident guests, parties and special events are not subject to these requirements. Trailer, boat, RV, recreational vehicles and lawn mowers are prohibited from driveway or street parking.
Contact the Haddon Hall HOA board here. If you believe it is a town issue, you may wish to call the relevant Town of Apex office or the Apex Police Department’s non-emergency line.